About and Team
A modern presentation of the company story, specialist mindset, and operating structure.
Reflecting decades of industry knowledge, technical expertise, and a culture of accountability, we provide independent claims adjusting services built on precision, responsiveness, and trusted professional relationships.
Pristine Adjusters Sdn Bhd
Licensed and Independent
An independent insurance adjusting firm with a disciplined approach to investigation, risk insight, and claims management.
Company Story
Independent, specialist, and built for complex claims.
Pristine Adjusters is an independent insurance adjusting firm specialising in loss adjusting, claims management, investigation support, pre-risk surveys, risk analysis, and forensic accounting.
The company was incorporated in June 2019 and officially attained licence from Bank Negara Malaysia to conduct loss adjusting business on 1 August 2022.
Our specialists, support staff, and investigators work together to establish facts early, remove uncertainty, and present viable solutions for complex claims.
Innovation
Modern tools and disciplined workflows that support better claims visibility.
Vision
A forward-looking approach that balances technical accuracy with client confidence.
Technology
Structured reporting, efficient communication, and digital readiness where it improves service.
Effective Communication
Clear updates, sensible guidance, and fewer surprises throughout the claim journey.
Leadership Structure
Leadership that combines strategic direction with specialist claims expertise.
Our structure gives clients a clear view of the executive team guiding the business and the specialist heads leading technical work across key claim disciplines.
Executive Leadership
Mohd Faizul Bin Abdul Rahman
Chief Executive Officer
BCCILA / GDMII / AMII
Faiz Huzairi
Chief Marketing Officer
Md Fazib Bin Kastaman
Chief Financial Officer
Ahmad Nasaruddin Bin Ishaudin
Chief Technology Officer
Specialty Heads
Azman Bin Mohamed
Senior Adjuster
Head Liability
Azhari Mohamad Hassan
Senior Adjuster
Head Motor
Rafflis Bin Haron
Senior Adjuster
Head Non-Motor